Refund policy

At Amity, we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. We’ve made our return policy as easy as possible.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Unfortunately, we cannot accept returns on sale items or gift cards.

 All returns can be mailed or retuned to our store at

 962 SW Morrison St. Portland, OR 97203. 

To start a return, you can contact us at info@amitypdx.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you can expect a refund in the same form of payment used for the initial purchase, within 30 days of our receiving your return product.

Please note: If you did not receive the items that you ordered or are missing items that were supposed to come, please reach out to us at info@amitypdx.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item..